Collection System
Collection assistant system allows to track problematic outstandings on a daily basis. Measurements for collection can be managed and tracked easily, hereby better recovery can be ensured.
Characteristic
Collection management solutions
- Collection via phone
- Reminders
- Sale of claim
- Managing legal processes
- Flexible queries
Purpose
Collection Assistant aims to support processes that are linked to problem- or delayed claim management. Administrators work is assisted by activity lists and control processes whereas complete reports inform managers about activity status.
Advantages
Besides excellent price-value ratio Collection Assistant provides the latest technologies.
- It is based on long-decades banking experiences
- Operates with up-to-date data
- Applies automatisms that can be parametarised flexible
- Ensures real time profit and loss statement
IT solutions
The applied three-layer technology ensures operation security, Oracle database provides transparency, whereas Java platform provides a structured layout.
CA enlists latest and up-to-date IT solutions:
- The application can be used via browser layout
- High-capacity solution is built on Oracle database
- Automatism that are realised by business rule engine
- Special reports, functions and services
Certification
IBM Innovation Center has successfully tested Collection Assistant system on two operation systems and it was awarded with IBM Test Certification qualification.
References
- Slovenská sporiteľňa
- K&H Bank